Privacy Policy/Disclosures
General -
Rennline Inc. is not just a distributor but is also the manufacturer
of all products that have the Rennline name. For this reason we
can offer our products to the general public for much lower prices
then most parts distributors. We also understand the importance
for our customers to receive there orders in a timely fashion. That
is why we stock all our products, all the time, for immediate shipment.
If your part is not on the shelf we guarantee that it is in production
and will be ready for shipment within 10 days unless otherwise specified.
Payment - Rennline accepts Mastercard, Visa, American Express
and Discover cards.
Returns - As of October 1st, 2010 we have changed our return policy to the following:
We have a 30 day return policy on new and unused
parts. All returns beyond 30 days are subject to a 15% restocking fee. No returns will be accepted after 6 months from purchase
date. Products that may be returned within 30 days without restocking fee include products that:
- Are in their original packaging
- Have original manufacture information
- Are not used, installed, or disassembled
- Are not damaged due to incorrect installation
- Do not have missing parts, hardware or instructions
The following are not returnable, except for warranty repair or replacement: - Custom or special orders (Such as custom: floor mats, car covers, carpet kits etc.)
- Tools
You must notify us prior to returning any items - all unauthorized returns will be refused and sent back. Items incorrectly shipped to Rennline will be refused & returned. Items not purchased from Rennline will not be accepted. Please return any part(s) in their original box or boxes with the
corresponding Return Merchandise Authorization (RMA) Number clearly marked on the outside of all
boxes being returned. All returns must be sent prepaid, no collect shipments will be accepted.
Insure the returned part for its full value to protect yourself
against loss. If you are returning a defective part or a part that
was shipped to you in error Rennline will reimburse your UPS Ground
shipment charges. We strongly suggest that you ship the package by United Parcel Ground
Service (UPS) as it is traceable.
Rennline Inc.
32 Catamount Dr.
Milton, Vt. 05468
Pricing - Prices on this website and all Rennline pricing
are subject to change without notice.
Sales/Promotions - Sales and Promotions maybe become available from time to time, and are in no way retroactive, nor will orders be modified to reflect the sale or promotion, no exceptions. All key codes, MUST be placed at the time order order entry.
Responsibilities - Rennline will not be responsible for any
legal issues regarding the modification of street legal vehicles.
Items within this website and all Rennline products are strictly
for racing vehicles which may never be driven on the streets. It
is very critical that these products be installed properly and should
only be done by a professional shop. Since seller has no
control over the manner of use or installation of its products after
there sale, seller will not be responsible for any consequential
or indirect damages or warranty voids. The use of any Rennline product
is the sole responsibility of the end user.
Force of Nature - Rennline Inc. shall not be liable for loss
or damage caused by and delay or failure to perform resulting in
whole or in part from acts of God, severe weather conditions, labor
disruptions, governmental decrees or controls, insurrections, war,
risks, shortages, inability to procure or ship product or obtain
permits and licenses, insolvency or other inability to perform by
the manufacturer, delay in transportation, any other commercial
impracticability and or any circumstances beyond the control of
the Company in its business operations
Trademarks - All manufacturer's names, photos, symbols &
descriptions are used for reference only. They do not imply that
any listed product is the product of these manufacturers unless
otherwise noted. Porsche?, Boxster, Carrera, Targa, and the Porsche?
Crest are registered trademarks of Porsche AG. BMW and the BMW logo
are registered trademarks of BMW AG. Audi and the Audi logo are
registered trademarks of Audi AG.
Shipping
- Shipping times do not include order processing. 2 Day and
Next Day orders will ship the NEXT BUSINESS DAY. Remember, business
days exclude weekends and holidays. International packages may take up to 3 days to be processed, due the customs paperwork requirements adopted by most countries. Due to the 2009 UPS dimensional
weight rate regulations, If your 3 day, 2 day or Next day air packages
dimensional weight exceeds the actual package weight, your shipping
cost may be adjusted without notice. Rennline has taken every precaution possible
to eliminate this from happening, but there are certain circumstances
that are beyond our control. International
shipping prices are based on the published carrier rates. The international shipping rates displayed on the website are an estimate and adjustment charges or refunds may be made at the time the shipping label is printed. Please
note, there may be additional delivery, tax, and/or brokerage/customs
charges depending on your country. If an address correction needs to be made by UPS, USPS or any other carrier, and Rennline is charged, these charges will be passed onto the customer without notice. We are not responsible for these
additional charges as they are out of our control. Rennline is not responsible for damages or costs associated with shipments arriving late or to addresses other than those specified, but will work with the carrier to reimburse any charges possible in these scenarios. Also please keep
in mind production times of custom products may vary so please plan
accordingly.
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