Privacy Policy

What information do we collect? - We collect information from you when you register on our site, place an order, subscribe to our newsletter or Giveaway. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and/or vehicle information. You may, however, visit our site anonymously. We may also obtain information from other sources and combine that with information we collect through our Sites. For example, we may have access to your Facebook username, first name, last name and email address.

What do we use your information for? - Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information? - Rennline uses a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access personal information. We offer the use of a secure server. All supplied sensitive/payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. At this point the only data that is stored is the unique payment token which is an encrypted set of alphanumeric characters which is only accessible by those authorized with special access rights to such systems. This unique token is stored on Rennline’s system and is only valid when used from the Rennline System.

Do we use cookies? - Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, and to provide a superior shopping experience
In addition, these cookies are used by third party partners of Rennline in order to manage our advertising on other third party web sites. These third party partners will use cookies to gather information related to your activities on our website and other browsing history in order to provide advertising material based on your browsing activities and interests. Cookies must be enabled within your web browser settings to place an order.

Do I need JavaScript enabled? - Yes. JavaScript is a standard coding language that is often used to add interactive effects in a web browser. A large majority of our order submission process including but not limited to adding to cart, removing from cart and order checkout require JavaScript in order to function. JavaScript must be enabled in order to use our web site.

Do we disclose any information to outside parties? - We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third party partners who assist us in operating our website, conducting our business, providing promotional or advertising activities, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance - Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account profile and going to the "My Account" page.

Online Privacy Policy Only - This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent - By using our site, you consent to our websites privacy policy.

Social Sharing Features - The Sites may offer social sharing features and other integrated tools (such as the Facebook "Like" or "Share" buttons), which let you share actions you take on our website with other media sources. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Changes to our Privacy Policy - If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 03/15/2018.

Contact Us - If there are any questions regarding this privacy policy you may contact us using the information on our Contact Us page.



Disclosures


General - Rennline Inc. is not just a distributor but is also the manufacturer of all products that have the Rennline name. For this reason we can offer our products to the general public for much lower prices then most parts distributors. We also understand the importance for our customers to receive there orders in a timely fashion. That is why we stock all our products, all the time, for immediate shipment. If your part is not on the shelf we guarantee that it is in production and will be ready for shipment within 10 days unless otherwise specified.

Payment - Rennline accepts Mastercard, Visa, American Express and Discover cards.

Returns - We have a 30 day return policy on new and unused parts. All returns beyond 30 days are subject to a 15% restocking fee. No returns will be accepted after 6 months from purchase date. Products that may be returned within 30 days without restocking fee include products that:
  • Are in their original packaging
  • Have original manufacture information
  • Are not used, installed, or disassembled
  • Are not damaged due to incorrect installation
  • Do not have missing parts, hardware or instructions
The following are not returnable, except for warranty repair or replacement:
  • Custom or special orders (Such as custom: floor mats, car covers, carpet kits etc.)
  • Tools

You must notify us prior to returning any items - all unauthorized returns will be refused and sent back.  Items incorrectly shipped to Rennline will be refused & returned. Items not purchased from Rennline will not be accepted. Please return any part(s) in their original box or boxes with the corresponding Return Merchandise Authorization (RMA) Number clearly marked on the outside of all boxes being returned. All returns must be sent prepaid, no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss. If you are returning a defective part or a part that was shipped to you in error Rennline will reimburse your UPS Ground shipment charges. We strongly suggest that you ship the package by United Parcel Ground Service (UPS) as it is traceable.

Rennline Inc.
32 Catamount Dr.
Milton, Vt. 05468

Pricing - Prices on this website and all Rennline pricing are subject to change without notice.

Sales/Promotions - Sales and Promotions maybe become available from time to time, and are in no way retroactive, nor will orders be modified to reflect the sale or promotion, no exceptions. All key codes, MUST be placed at the time order order entry.

Disclaimer of Warrantys- Vehicle racing is inherently a dangerous sport with significant risk of personal injury or even death. When a user participates in vehicle racing, he accepts the risk inherent therein. Rennline makes no warranty that the use of its products or parts guarantees personal safety or freedom from physical injury or operates as a life saving device.

RENNLINE PRODUCTS AND PARTS ARE SOLD “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES WHATSOEVER. 

EXPRESS WARRANTIES, IMPLIED WARRANTIES, WARRANTIES OF MERCHANTABILITY AND WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.

THE ENTIRE RISK OF QUALITY AND PERFORMANCE OF SUCH PRODUCTS AND PARTS IS WITH THE BUYER-USER, SUBSEQUENT USER, OR AGENT THEREOF (COLLECTIVELY REFERRED TO HEREIN AS “USER”).


SHOULD SUCH PRODUCTS OR PARTS PROVE DEFECTIVE FOLLOWING THEIR PURCHASE, THE BUYER AND NOT THE MANUFACTURE(S), DISTRIBUTOR(S), OR RETAILER(S), ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICES OR REPAIR.

Rennline disclaims all liability for any special, direct, incidental or consequential damages, or any damages whatsoever, including, without limitation, the loss of life or limb, or damages due to bodily or personal injury, which may arise or result from the sale, installation, or use of any of its products and parts.

It is the user’s responsibility to inspect and verify the dimensions, specifications, and performance of all products and parts as being appropriate for the use to which the user will put them prior to any actual installation and/or use of said products and parts.

Rennline products and parts are to be inspected by the user before each use for evidence of damage, defect, or wear. Any deviation by the user from the manufacturer’s specifications concerning use, maintenance, repair, alterations and modifications constitutes willful negligence.

The installation of Rennline products or parts may adversely affect other vehicle components, safety equipment or manufactured goods (collectively “goods”). Rennline assumes no responsibility for any damage to other goods, or bodily injury that may arise due to failure of other goods, due to installation and/or use, either proper or improper, of its products or parts.

The liability of Rennline is limited to the replacement of defective products or parts found under examination by manufacturer to be defective in material or workmanship WITHIN SIXTY (60) DAYS AFTER PURCHASE, and which damage or defect has not been caused by an accident, improper use, alteration, tampering, excessive use, misuse, modification or abuse. The damage of the user shall be deemed liquidated in the costs of replacement of the product or part.

Rennline assumes no responsibility for errors, omissions, diagrams, pictures, illustrations or text in these instructions or the documents contained herewith.

By purchasing or using this product, the user agrees that if any provision of this Disclaimer is held to be illegal, invalid or unenforceable under present or future law, such provision shall be fully severed from the Disclaimer and this Disclaimer shall be construed and enforced as if such illegal, invalid or unenforceable provision never comprised a part hereof, and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision, there shall be added automatically as part of this Disclaimer a provision as similar in its terms to such illegal, invalid or unenforceable provision as may be possible and be legal, valid and enforceable.

By using these Rennline products, or any other Rennline Products, I understand and agree to the foregoing Disclaimer of Warranties.

Force of Nature - Rennline Inc. shall not be liable for loss or damage caused by and delay or failure to perform resulting in whole or in part from acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war, risks, shortages, inability to procure or ship product or obtain permits and licenses, insolvency or other inability to perform by the manufacturer, delay in transportation, any other commercial impracticability and or any circumstances beyond the control of the Company in its business operations

Trademarks - All manufacturer's names, photos, symbols & descriptions are used for reference only. They do not imply that any listed product is the product of these manufacturers unless otherwise noted. Porsche?, Boxster, Carrera, Targa, and the Porsche? Crest are registered trademarks of Porsche AG. BMW and the BMW logo are registered trademarks of BMW AG. Audi and the Audi logo are registered trademarks of Audi AG.

Shipping - Shipping times do not include order processing. 2 Day and Next Day orders will ship the NEXT BUSINESS DAY. Remember, business days exclude weekends and holidays. International packages may take up to 3 days to be processed, due the customs paperwork requirements adopted by most countries. Due to the 2009 UPS dimensional weight rate regulations, If your 3 day, 2 day or Next day air packages dimensional weight exceeds the actual package weight, your shipping cost may be adjusted without notice. Rennline has taken every precaution possible to eliminate this from happening, but there are certain circumstances that are beyond our control. International shipping prices are based on the published carrier rates. The international shipping rates displayed on the website are an estimate and adjustment charges or refunds may be made at the time the shipping label is printed. Please note, there may be additional delivery, tax, and/or brokerage/customs charges depending on your country. If an address correction needs to be made by UPS, USPS or any other carrier, and Rennline is charged, these charges will be passed onto the customer without notice. We are not responsible for these additional charges as they are out of our control. Rennline is not responsible for damages or costs associated with shipments arriving late or to addresses other than those specified, but will work with the carrier to reimburse any charges possible in these scenarios. Also please keep in mind production times of custom products may vary so please plan accordingly.